About Commonpoint:

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

About the Role:

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Managing Director of Human Resources (MD, HR) situated within the Human Resources team. The individual hired as the MD, HR will partner closely with leaders across the organization to oversee labor relations, employment eligibility compliance, leave administration, benefits operations, regulatory audits, reporting, and strategic HR initiatives. This role also provides leadership for HR training, policy development, vendor management, and special projects that strengthen organizational effectiveness and reduce operational risk. This role reports directly to the Vice President, Human Resources.

Role Responsibilities:

Primary Duties:

Lead Commonpoint's labor and employee relations strategy, serving as the primary HR liaison for union-related matters and collective bargaining agreement administration.
Oversee all employment compliance programs, ensuring adherence to federal, state, local, funding, and regulatory requirements.
Direct benefits administration, vendor partnerships, and annual Open Enrollment activities.
Provide strategic oversight of leave administration, employment eligibility verification, and workforce compliance; partnership with HRBP’s and HR Generalist.
Develop and deliver manager and employee training on HR policies, compliance, and employment practices.
Lead HR reporting, workforce analytics, and compliance audits to support organizational decision-making.
Manage strategic HR projects that improve processes, strengthen compliance, and enhance the employee experience.

Role Responsibilities:

Compliance & Risk Management:

Lead the organization's employment compliance programs, including labor law compliance, I-9 administration, regulatory audits (OMH, DOH, ACA), policy development, record retention, and workforce compliance.
Monitor legislative changes and partner with Legal on employment-related matters, investigations, and risk mitigation.

Labor Relations & Employee Relations:

Serve as the primary HR resource for labor relations, including collective bargaining agreement administration, grievance management, and union partnerships.
Advise leaders on employee relations, workplace investigations, disciplinary actions, performance management, and conflict resolution.

Benefits & Leave Administration:

Oversee employee benefits, annual Open Enrollment, vendor relationships, ACA compliance, and leave programs, including FMLA, PFL, Workers' Compensation, ADA accommodations, and reasonable accommodations with support from HR Generalists.
Monitor vendor performance, benefit administration, and compliance with applicable regulations.

HR Operations, Reporting & Training:

Lead HR reporting, workforce analytics, compliance reporting, and executive dashboards using Workday and other HR systems.
Develop and facilitate manager training on employment law, workplace harassment prevention, labor relations, performance management, and HR policies.

HR Projects & Organizational Effectiveness:

Lead strategic HR initiatives, process improvement efforts, Workday optimization, and cross-functional projects that strengthen HR operations and enhance the employee experience.
Manage HR vendors and consultants while identifying opportunities to improve efficiency, compliance, and service delivery.

Immigration & Employment Authorization:

Oversee employment authorization compliance, work authorization tracking, and employment-based visa sponsorships in partnership with immigration counsel.

Qualifications & Key Attributes:

Required Qualifications:

Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field.
Minimum of 8–10 years of progressively responsible HR leadership experience.
Experience in labor relations and employee relations.
Strong knowledge of federal, New York State, and New York City employment laws.
Experience administering employee benefits and leave programs.
Experience managing regulatory audits and compliance initiatives.
Demonstrated success leading cross-functional HR projects.
Experience with HRIS platforms (Workday preferred).
Strong analytical, project management, and communication skills.

Preferred Qualifications:

Master's degree in Human Resources, Business Administration, Public Administration, or related field.
SHRM-SCP or SPHR certification.
Experience in nonprofit, healthcare, education, or human services organizations.
Experience working in unionized environments.
Experience with immigration and employment-based visa sponsorships.
Experience supporting organizations with multiple locations and complex regulatory requirements.

Compensation & Benefits:

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

Submit resumes to: LDeroche@commonpoint.org, and Bflanagan@commonpoint.org.

Only qualified candidates will be contacted.

Commonpoint

Managing Director, Human Resources (MD, HR)

About the Job