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ABOUT COMMONPOINT:

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE:

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Education Manager situated within the Adult Workforce Department. The Adult Workforce Department plays a vital role in delivery of quality employment and training services to support equity of opportunity, that leads to economic self-sufficiency and mobility for community members. The individual hired as Education Manager will provide team management, instruction, and operational support to the Adult Workforce Vocational Training and Educational Programs team. The goal is to create programming that will support educational gains and cohort mobility culminating in ESOL, HSE, and other educational related programs and training. The Education Manager will possess vast experience working with Adult Literacy, practicing differentiated and blended learning, test prepping, and managing educational administrative projects involving student records, diploma and certification attainments and various grants awarded by the city, state, and federal government. This role reports directly to the Senior Director of Vocational and Educational Trainings.

Across the agency, Education Managers are responsible for supporting effective program operations, ensuring compliance with funder and agency requirements, and helping to translate program goals into daily practice through collaboration, organization, and accountability.

Schedule:

Tuesday through Saturday, depending on student and instructor needs. Some days require evening availability and occasional weekends. Hours generally follow 9:00am-5:00pm or 10:00am-6:00pm. This position is based in The Bronx, flexibility is required as occasional travel to other agency locations in Queens may be necessary based on programming needs.

ROLE RESPONSIBILITIES:

People & Talent Development:

Manage a team of instructors (ESOL,HSE, and Digital Literacy) and provide education and curriculum support, weekly supervisions, and set deliverables and report updates to the Senior Director of Vocational and Educational Trainings.
Responsible for cohort and training outcomes and mobility; ESOL literacy and language improvement, learning objective outcomes, student retention, case management, and engagement across all training, and educational programs.
Supervise and manage the recruitment of ESOL students for Commonpoint’s locations. Develop a schedule for Best Plus testing, registration, document collection, and other needs assessments.
Oversee a weekly ESOL / Job Readiness course for Commonpoint’s adult literacy training participants; approve weekly lesson plans, and aim to improve students’ overall English proficiency in health-related topics.
Schedule substitute instructors as needed; when last-minute absences cannot be covered, serve as the substitute instructor.

Impact & Data Management:

Manage and oversee data entry for Commonpoint’s internal Salesforce and the Department of Youth and Community Development’s (DYCD) Participant Tracking System (PTS) in accordance with case notes, attendance, scheduling, and intake guidelines.
Develop and maintain monthly and quarterly ESOL class schedules in alignment with DYCD-approved program requirements and timelines.
Develop and manage supplemental academic assessments, programmatic reports, and student service plans to ensure student success.
Develop contextualized curriculums, e-learning lessons, hybrid, and in person instructional tools.
Teach and instruct classes as needed for select beginner, intermediate, and advanced-level classes at Commonpoint; oversee ESOL classes on a weekly basis, in accordance with DYCD guidelines and requirements.
Develop and implement instructor training, provide educational and professional development opportunities.
Manage and oversee class staffing in Career Readiness, ESOL, and HSE.
Assist in the recruitment and retention of educational programs.

Partnerships & Internal-External Relations

Develop workshops, partnerships, and field trips to enhance academic learning and cooperation.
Represent the agency and participate in funding programmatic meetings, as well as attend staff and agency meetings and initiatives.
Collaborate with support staff to meet participation and retention goals.
Attend weekly Adult Workforce team meetings, DYCD provider calls, and other meetings as needed.

QUALIFICATIONS & KEY ATTRIBUTES:

MINIMUM QUALIFICATIONS:

Masters degree in Education or related field required, or equivalent of work experience in the ESOL and education field.
2-3+ years successful experience providing literacy and ESOL instruction.
2-3+ years of experience supervising instructional staff.
Highly experienced with city, state, and local grants, such as DYCD, HRSA, and other funding sources.
Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.

PREFERRED QUALIFICATIONS:

Previous experience in a Commonpoint role is a plus.
Bilingual skills are welcome. Preferred languages Spanish, French, Fulani, Bengali, Arabic, Russian

KEY ATTRIBUTES FOR COORDINATOR ROLE:

Organized and detail-oriented with strong multitasking abilities.
Excellent customer service and communication skills.
Proficiency with databases and google software.
Ability to work collaboratively in team settings.

COMPENSATION & BENEFITS:

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.
Pension plan and 403(b) retirement savings opportunities.
Generous paid time off and family-supportive policies.
Professional development and education support to foster career growth.
Recognition and appreciation programs for exemplary performance.
Employee discounts on programs and services.
Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
Long-service severance upon retirement.

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.

Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply: Please submit a résumé to Dean Rodgers at drodgers@commonpoint.org. Please indicate “Education Manager, Adult Workforce - Bronx\" in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.

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